Privacy Policy

Spike Training Academy is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in relation to our sports and recreational activities in England, including the use of our AI-driven tools and services. By engaging with Spike Training Academy, you consent to the practices described in this policy.

Information We Collect

Personal Information: We may collect personal details such as your name, email address, phone number, and physical address when you sign up for our services or participate in our programs.
Payment Information: When you make a purchase, we collect payment details required to process the transaction.
Activity Information: We gather data on your participation in our activities, including attendance records, performance metrics, and feedback.
Technical Information: Information on your interaction with our website and mobile applications, including IP address, browser type, and usage data, may be collected to improve our services.

How We Use Your Information

Service Delivery: To provide you with the services you have requested, including class scheduling, personalized training programs, and performance tracking through our AI tools.
Communication: To send you updates, newsletters, and promotional materials related to Spike Training Academy activities and events.
Enhancements: To improve and customize our offerings, we analyze activity and usage data to enhance user experience.
Compliance: To meet legal requirements and protect the rights and safety of our members and staff.

Sharing Your Information

Third-Party Service Providers: We may share your data with trusted third parties who help us deliver and enhance our services, such as payment processors and analytical tools providers.
Legal Obligations: We may disclose your information in response to legal processes or to protect against legal liability.

Data Security

We implement appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, or destruction. Despite our best efforts, no security measures are foolproof, and we cannot guarantee odgw5 security.

Your Rights & Choices

Access and Correction: You have the right to access and correct your personal information that we hold.
Opt-Out: You can opt out of receiving promotional communications from us at any time.
Deletion: Under certain circumstances, you may request the deletion of your personal data.

Changes to This Privacy Policy

Spike Training Academy may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@spiketrainingacademy.co.uk.